Freegal FAQs

Freegal FAQs

Thank you for trying the new music download service from Freegal Music. We've identified a few issues that have occurred for some users. Please review the following information to see if your question is addressed.

My song only downloaded partially or only the first few seconds of my song plays...

I log in to Freegal Music, accept the terms and conditions, and then I'm taken to the About Us page or given a notice that I'm not authorized to view the site.

Internet Explorer setting

Firewall setting

Using the "Logout" link

I'm having a problem with My Wishlist...

Nothing happens when I click on the play arrow to listen to the song sample...

I downloaded a song, but I can't find where it is on my computer.

What to do If you are using iTunes...  

I only downloaded two songs, but when I go to download the third song, I'm told I've exceeded my limit. What happened to my third download?

What to do If you are using Windows Media Player?